- Answer calls professionally
- Respond to customer inquiries
- Handle and resolve customer complaints
- Provide customers with product and service information
- Process orders, forms, and applications
- Identify and escalate priority issues
- Coordination with concerned department in cases customer query needs second step follow-up.
- Generate and Follow up of business leads sent to business and reporting of loop closing to line manager.
- Any other task assigned by line manager.
Job Category: Call Center In Bound
Job Type: Full Time
Job Location: Lahore